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ANGELA NICKELL

Job & Family Services Director

Mission Statement

Giving Mercer County Families a helping hand in fulfilling their potential.

Agency Updates

FRAUD ALERT: USDA Warns of Text Message Scam Targeting SNAP Recipients

 

WASHINGTON, September 10, 2020 – USDA issued the following notice today to protect SNAP participants, after receiving reports of several possible SNAP Fraud attempts:

Be aware of a scam using texting to obtain your personal information.  The text might say you were chosen to receive food stamps or SNAP.  If you do not know if a request for information about SNAP is real or not, contact your local SNAP office. 

Never share personal information with individuals or organizations that you do not know.  Personal information includes your social security number, bank information, or SNAP electronic benefits transfer card or PIN number.

If you think the text is a scam, do not reply at all.  Just delete. 

If SNAP participants are unsure if a request for information is legitimate, USDA advises they contact their local SNAP office.  If they do not know their local SNAP office, participants should contact their state agency. State contact information is available at https://www.fns.usda.gov/snap/state-directory.

To stay on top of potential scams, please visit USDA’s SNAP scam alert webpage at https://www.fns.usda.gov/snap/scam-alerts.

If you believe you are the victim of identity theft, contact your local police department regarding procedures for filing a report.  You may also file a consumer complaint online with the Federal Trade Commission (FTC) at https://www.ftc.gov.  FTC is the federal agency responsible for protecting consumers from identity theft scams.

USDA’s Food and Nutrition Service (FNS) administers 15 nutrition assistance programs that leverage American’s agricultural abundance to ensure children and low-income individuals and families have nutritious food to eat. FNS also co-develops the Dietary Guidelines for Americans, which provide science-based nutrition recommendations and serve as the cornerstone of federal nutrition policy.

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USDA is an equal opportunity provider, employer and lender.

  • COVID-19 NOTICE

    In keeping with Ohio Governor DeWine’s directive to curtail the spread of the COVID-19 virus, Mercer County Job & Family Services will be instituting the following office procedures beginning Tuesday, March 17, 2020.

    Office staff are required to report to work as scheduled and will continue working with the public via email, telephone, web portals and internet access. All essential services such as investigations and drug screens shall continue at the agency with extra precautions in place. For emergencies, reports of abuse or neglect, reporting for drug screens, people shall report to the visitation area located by the basement elevator and ring for service.

    To reduce the spread of the COVID-19 virus, Mercer County Job and Family Services lobby will be closed to the public until further notice. The agency is not closing and we will continue to serve and process all applications for services.

    Applications for services and applicable forms will be left outside of the lobby doors for the public and will be mailed upon request. All benefit interviews and state hearings shall take place over the phone. Any documentation, payments, and correspondence delivered to the offices should be left in the Job & Family Services locked drop box located outside of the basement office door. All originals will be returned to the program participants by mail.

    The public is encouraged to contact Mercer County Job & Family Services for assistance via our county website at: https://www.mercercountyohio.org/county-services/job-family-services/ or by telephone at 419-586-5106.

     

  • COVID-19 Flyer
    COVID-19 PRC App
  • What is PRC?
    Read the Mercer County Job and Family Services PRC Fact Sheet to learn more about the Prevention, Retention and Contingency Services designed to serve eligible Mercer County Families by encouraging families to attain and retain employment, prevent dependency and promote family stability.
  • THRIVE
    Assistance is available for young adults 14 to 24 years old with finding employment, furthering your education, transportation, gaining valuable work experience, exploring new opportunities and reaching your full potential. Learn more
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