Mercer County has resources that are there to help you and your family understand and effectively use the benefits.

For help with unresolved claim/benefit issues after contacting UMR, you may seek further assistance through Gallagher Benefits at (800) 435-1552 or by contacting the Commissioners’ Office at (419) 586-3178.  Provide name/date of the customer service representative with whom you spoke and have all documentation for claim issues.